Union Chapel can be a bit tricky to navigate if you have specific access requirements. We will do our utmost to make it as easy as possible for you. If you have any questions or concerns please get in touch:
[email protected] | 020 7226 1686 (Mon-Fri, 9am – 5pm)
There is lots of useful info below:
We will happily reserve appropriate seating for disabled patrons with specific access requirements.
Furthermore if you are unable to attend a concert alone and need a companion to come with you then that companion comes for free.
Companions do not need a ticket but you do need to inform us in advance if you are attending with, or as a companion.
We do not have separate tickets for disabled customers – just buy a standard ticket via any of the agencies but remember you do not need a ticket for a companion.
Please then contact us to inform us of any specific requirements you have and the size of your party. We will reserve a suitable space for you in the auditorium and make the appropriate notes for the people at the door.
Please contact us at [email protected] | 020 7226 1686 (Mon-Fri, 9am – 5pm).
We can accommodate up to 6 wheelchair users and most other requirements, but if you’re in any doubt just get in touch before you buy your ticket.
Gigs, concerts and events in the Chapel
Access is via the main entrance on Compton Terrace (N1 2UN). There are three stone steps at the main entrance. If you require ramp access please contact us in advance so that we can have the ramp ready for you, door staff will also be on hand to provide assistance. The ramp is quite steep and it can be difficult to use for people with a motorised wheelchair. We do however have an alternative entrance on Compton Avenue. Please let us know if you used a motorised wheelchair so we can provided the relevant information.
Due to the nature of the building please be aware that the corridors and doorways are often narrow, uneven and dimly lit. Stewards are on hand to provide assistance, but if you are disabled and you think this will make things difficult for you, we would recommend bringing a companion. Companions do not need a ticket but you do need to inform us in advance if you will be bringing a companion.
Events in the Bar
Access is via the gate to the left of the Chapel on Compton Terrace. There is a short but uneven and dimly lit alley. There are approximately 12 steps, with a handrail, to the bar. There is also a platform lift. Stewards are on hand to assist with the platform lift. Seating in the bar is typically free standing chairs and very flexible. Please let us know if you have any specific requirements.
Daytime Hires / Office Hours
Access during office hours is a buzzer entry system, with a camera. The buzzers are quite high and some doors heavy. If you have any trouble you can call on 020 7226 1686.
Please be aware that there are many odd steps around the building and unfortunately no level access to Union Chapel offices, kitchen or the lower hall. Please do get in touch if you have any concerns.
You can contact us at [email protected] | 020 7226 1686 (Mon-Fri, 9am – 5pm)
We have a Ampetronic ILD9 induction loop which is designed for large spaces. It is in operation at all events and can be access by anyone who uses a hearing aid with a T setting.
Our main stage lighting is LED and is in use at all concerts. Tea lights (small candles) are also used at evening concerts around the edge of the balcony.
Lighting levels in the Chapel are generally low and visitors can find it quite dark.
Occasionally strobe or strobe like effects may be used. If this is the case it will be signposted at the main entrance.
If on the night you have any concerns about the lighting in the Chapel please speak to a member of staff.
There is one wheelchair accessible toilet located on the ground floor, accessed from the right hand side of the stage in the Chapel.
There are approximately 12 steps, with a handrail, to the bar. There is also a platform lift. Stewards are on hand to assist with the platform lift. Please be aware that there is one step from the Chapel to the Bar stairs. For step free access from the Chapel to the Bar please speak to a steward. If you’d like to visit the Bar on a gig night please get in touch or talk to one of the stewards in black as it may be possible to make alternative arrangements.
If you are attending an event in the Bar and have any access requirements do get in touch: [email protected] | 020 7226 1686 (Mon-Fri, 9am-5pm).
Union Chapel doesn’t have its own car park or disabled parking, but Blue Badge holders can park:
- on yellow lines where there are no loading restrictions for up to three hours, providing the clock card is displayed and set to your time of arrival. Please note anyone can park on single yellow lines from 6.30pm onwards (unless it is an Arsenal Home Match).
- in resident bays, and pay and display bays for an unlimited time.
There is a short stretch of single yellow line at the front of the Chapel on Compton Terrace and more at the rear of the Chapel on Compton Avenue. There are many residents bays and some pay and display bays on Compton Terrace.
For full details please visit the Islington Council website.
Union Chapel is about 200m from Highbury & Islington station, served by the Victoria line, the London Overground and mainline train services. Only platforms for London Overground lines are accessible by wheelchair.
The following bus routes stop close to Union Chapel:
4, 19, 30, 43, 271, 277, 279, 393
This information is available in alternative formats on request.